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Terms and conditions of use

 

In three simple clear and transparent points, here you can read how and to what purpose we will use the data you provide us.

1) Your data will never be shared with anyone (except of course the carrier that will deliver your parcel) and we will use them just to fulfill the order and get in touch with you in case of problem regarding the order.

2) You will receive our newsletter sometimes and if and only if you explicit subscribed to it.

3) You can delete all your personal data anytime and / or remove the subscription to our newsletter

 

RIGHT OF RETURN

The customer not satisfied (for every reason) about the product, can return it within 14 days after receiving the goods and get the full refund of the price paid.

The customer must tell us (via mail at info@apecollection.com) that he wants to return the item and, after our confirmation message, has to send the item back (at his expense) at the following address:

 

APE COLLECTION Srl Unipersonale

Via Burattini 14

32100 Belluno (BL)

ITALY

 

The products must be returned in the same condition in which they were received (as they must be resold for the refund to be issued); in particular, collectibles must not have open packages or items tampered with.

The refund will then be issued within 14 calendar days of receipt of the return.

 

PRIVACY PROTECTION and processing of personal data

Our website is GDPR (UE) 2016/679 compliant.

The law pursuant to Legislative Decree no. 196 of 30 June 2003 (Legislative Decree 196/03) provides for the protection of persons and other subjects regarding the processing of personal data.

According to the law indicated, this treatment will be based on principles of correctness, lawfulness and transparency and protecting your privacy and your rights.

Pursuant to article 10 of the aforesaid law, all the data supplied by you will be used in this way:

a) they will be used only by our staff and only for communications about your orders

b) Your data will NEVER be shared with third party (except for the carriers that have to deliver the parcel)

c) You can ask for a complete delete of your data from our systems simply sending an email to info@apecollection.com

d) If you subscribed to our newsletter you will receive occasionally commercial communication sent only by us (Ape Collection SRL) and about our products or offers. You can change this preference in your account or sending an email to info@apecollection.com.

 

Data Controller: APE COLLECTION Srl Unipersonale.

 

Cookies in our website

Cookies: Third-party cookies are used on our website in order to offer you the best browsing experience. In this section you will find all the necessary information about it.

What are cookies: When you visit a website your computer stores a text file: this text file is called a cookie. Within this small file there is information that the website will use when you decide to access it again. This service allows you, for example, not to insert username and / or language settings on the same site every time. However you can always disable cookies and below we'll explain how to do it.

How to remove cookies: We remind you that by deactivating cookies, when you access our online services you will always have to re-enter the required information, because the system will not have saved them. Depending on the browser you use there are different ways to disable cookies:Microsoft Internet Explorer and Edge - Google Chrome - Mozilla Firefox - Apple Safari. To disable Flash PLayer's cookie follow this guide.

 

Third-party cookies

A website can host third-party services on its pages, for example banner ads, even social plug-ins, YouTube, Slideshare etc. In this case they are called third-party cookies because they are not directly related to the website you are visiting but, instead, to external services that this offers you. Our website also uses this type of service; below, for each service used or usable, we provide the link to the specific information: Google (Plus, Maps, YouTube) - Facebook - Twitter - LinkedIn and Slideshare - Instagram.


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